More Software Testing Unleashed episodes
Published 29 Jan 2026
Duration: 1619
Choosing effective KPIs and quality metrics in software testing is crucial and teams can achieve this by pairing metrics and aligning them with business outcomes.
In this episode, I talk with Jani Gronman about KPIs for quality. We ask what to measure, and why. Jani shares pairs that keep teams honest. Test pass...
The podcast episode focuses on the challenges and importance of selecting effective KPIs and quality metrics in software testing. It highlights that while metrics are crucial for tracking progress and improving quality, many teams often prioritize irrelevant metrics like test coverage and the number of tests, rather than their actual quality and real-world impact. The discussion recommends pairing metrics, such as mean time to resolve a bug with its reopen rate, to gain a more accurate and comprehensive understanding of performance.
The episode also stresses the need to align metrics with team goals and business outcomes, involve the entire team in defining them, and keep the number of KPIs simple and focused. Emphasis is placed on conducting proper root cause analysis of defects and improving engagement with requirements. The overall message is that metrics should be actionable, meaningful, and owned by those who use them, helping drive continuous improvement and a deeper understanding of product quality.
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